Welcome to capssoftwares!
We appreciate your trust and are dedicated to offering you a smooth, secure experience when purchasing Microsoft Office products through our WooCommerce store. Please take a moment to review our updated policies:
General Terms
By making a purchase from capssoftwares, you agree to the terms outlined in this policy. All listed products are subject to availability and may be modified or withdrawn at any time without prior notice. We guarantee that all software licenses provided are genuine and authorized for their intended use.
Payment Policy
We accept payments through secure gateways integrated with our WooCommerce platform. All prices include applicable taxes unless stated otherwise. Full payment is required at the time of purchase; unpaid orders will not be processed.
Delivery Policy
Once payment is confirmed, product keys and download instructions will be sent to your registered email within 24 hours. In rare cases of delays, you’ll be notified via email. Please double-check your email address to avoid delivery issues.
Refund and Cancellation Policy
Refunds will only be issued under the following conditions:
- The product key is verified as non-functional by our support team.
- A cancellation request is submitted before the product key has been delivered.
Refunds are not available for user errors (e.g., wrong product purchased or incompatible system). Approved refunds will be processed within 7–10 business days.
License Activation
Customers must ensure their system meets the software requirements before purchasing. Each license key is valid for activation on the number of devices stated in the product description. Misuse of the key or violation of Microsoft’s terms of service will result in license deactivation.
Support
Need help with installation or activation? Our support team is here to assist you. Contact us at support@capssoftwares.com, Monday to Friday, 9 AM – 6 PM (local time).
Privacy Policy
We take your privacy seriously. For full details on how we handle your personal data, please refer to our [Privacy Policy].
Changes to This Policy
capssoftwares reserves the right to change or update this policy at any time without prior notice. Continued use of our services indicates your acceptance of any revisions.
Thank you for choosing capssoftwares for your Microsoft Office needs.
